Delivery and Security FAQs
Does branding increase the size, and storage costs of my email?
What are the bandwidth implications of using Branded Emails?
Does branding cause delivery delays of my email?
Are mails from certain senders prioritised?
How do you handle spikes in load on shared servers?
Does Branded Emails cause mail to appear in the recipient’s Junk folder?
What happens if your relay becomes blacklisted?
How many mails a minute can your relay handle?
How do we know our branded mails reached the recipient’s inbox?
Can Branded Emails staff read our emails?
Will our mails be regarded as phishing attempts?
You provide reporting. Do you store sensitive client data to achieve this?
Can our email security be compromised when forwarding emails to your servers outside our firewall?
What front-end security is in place?
Do I need to purchase additional hardware to use Branded Emails?
How can our IT staff troubleshoot, what tools are available?
What are your failover and disaster recovery procedures?
Can our administrators check if a mail was successfully delivered?
We deliver emails via multiple gateways. Can your server load balance delivery between gateways?
How can we trust your software to not affect our Exchange server?
How secure is the SMTP connection?